1. DEFINING ELEMENTS
The general terms and conditions will apply to all sales of services offered by SC CARPTHEATER SRL through the website www.orlatlake.com.
SC CARPTHEATER SRL, as the owner of the website www.orlatlake.com, reserves the right to modify or update at any time the content of this website, as well as the Terms and Conditions of Use, without any prior notification.
Thus, the following terms will mean
‘’Buyer’‘ - the person, firm, company or other legal entity that makes a reservation.
‘’Seller’’ - the commercial company SC CARPTHEATER SRL, with its registered office in SIBIU, str. TIGLARILOR NR 101, district SIBIU, no. of registration at the Trade Register: J32/103/2021, CIF RO 43598014
"Intellectual Property Rights" (hereinafter IPR) – all immaterial rights such as know-how, copyright and copyright, database rights, design rights, model rights, patents, trademarks and domain name registrations for any of the above.
‘’Specifications’’ – all specifications and/or descriptions of the Goods and Services as specified in the Order.
2.SERVICES OFFERED
The rates displayed on www.orlatlake.com are expressed in RON and include VAT. SC Carptheater SRL reserves the right to change the rates displayed on www.orlatlake.com as well as the right to change the characteristics of the packages offered at any time, without prior notification. Confirmed reservations will not be affected by these changes.
The Seller is not responsible for guarding the parking lot and the Buyer's personal belongings located in the fenced premises. However, the Seller has a video monitoring system for both the parking lot and the premises, the recordings of which can be made available to the Buyer and/or authorized institutions upon request.
For details see the Video Surveillance Policy.
3. MAKING THE BOOKING
By making a reservation on the orlatlake.com website, you agree to the terms and conditions that apply to the reservation, payment, and stay in general, all of which have the value of a contract.
Availability check and reservation can be made on the orlatlake.com website. The buyer undertakes to enter complete, correct and factual data in the Booking Form.
The reservation involves selecting the stand (one stand per reservation), selecting the duration of the fishing party (minimum 72 hours, i.e. 3 nights) and filling in the form with the reservation data.
After selecting the desired services, to complete the reservation, the Buyer will proceed to pay them according to the payment methods detailed in the Payment methods section.
After successfully making the reservation and payment, the Buyer will receive the reservation confirmation and the invoice by email. The reservation is assumed by the Seller only after the transmission, after payment, of a RESERVATION CODE to the e-mail address filled in by the Buyer in the Reservation Form.
SC CARPTHEATER SRL cannot be held liable for any damages caused by the Buyer providing incorrect or incomplete information.
4. OCCUPANCY AND ARRIVAL / DEPARTURE POLICY
The buyer agrees to pay the value of the services selected in the reservation form in advance, for the selected time period: 70 hours, 94 hours, 118 hours, 142 hours, 166 hours for 1 or 2 fishermen.
The fishing schedule is every day from 0:00 to 24:00. The handing over of the fishing stand to the comparator can be done during the entire reserved period, but not earlier than 2:00 p.m. on the first day of the reservation.
The schedule for handing over the stands to the Buyer is as follows:
– Monday - Sunday from 14:00 to 20:00
The schedule for handing over the stands by the Buyer to the Seller is as follows: - Monday - Sunday from 8:00 a.m. to 12:00 p.m.
It is at the Buyer's choice if he uses the entire reserved time interval or only partially. The remaining time of the reservation, in case the Buyer hands over the fishing stand before the expiration date and time, is not transferable to another Buyer.
The partial use of the time reserved by the Buyer does not influence the fee paid in any way. The Buyer agrees that the partial use/non-use of the reservation time cannot lead to the partial or total return of the amounts paid to the Seller.
The release of the stand and its delivery is done by the Buyer no later than 12.00 on the last day related to the reservation.
Minimum charging period 70 hours.
Pets - Pets are not allowed on the premises of Orlat Lake.
5.PAYMENT POLICY
The consideration for the services that are the object of the reservation is paid in full at the time of reservation.
Payment is made online with a credit/debit card (Visa, MasterCard, Maestro), through the Stripe payment processor, the payment being processed instantly and securely.For payments by bank card, no commission is charged from the Buyer.
Payments with credit/debit cards issued under the Visa and MasterCard logo (Visa/Visa Electron and MasterCard/Maestro) are made through the 3-D Secure system. The 3-D Secure system primarily ensures that no information related to the card is transferred or stored, at any moment in time, on the servers of the store or on the servers of the payment processor, these data being directly entered into the Visa and MasterCard systems.
The reservation is considered confirmed only when the payment is approved, the confirmation of the payment being made through an automatic email with the details of the reservation and the amount paid.
Holiday vouchers are not accepted for payment.
6. RESERVATION MODIFICATION POLICY
Any cancellation/modification of the reservation less than 30 calendar days before the reserved date or non-appearance on the scheduled date leads to the full retention of the amount paid by the Buyer.
For any other changes or requests, the holder of the reservation must contact the Seller in writing at the email address: [email protected]. In the content of the email, the reservation holder will mention the exact dates of the reservation as they appear in the reservation confirmation email, including the Reservation Confirmation Code.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS (IPR)
The Buyer understands the intellectual property right and will not disclose to a third party or make public (on the Internet or the media), any of the information received from the Seller. Also, the name of the site as well as the graphic signs are registered trademarks owned by SC CARPTHEATER SRL and cannot be taken over, copied or used, without the written consent of the owner.
8. BILLING
The Seller will issue an invoice to the Buyer, after processing the payment, the Buyer's obligation being to provide all the data necessary to issue the invoice according to the legislation in force.
9. POLICY REGARDING VIDEO SURVEILLANCE
9.1 Legitimate reason and legal basis for video surveillance
The use of the video surveillance system is necessary to maintain an optimal social climate and to increase safety, security and access control in the premises of SC CARPTHEATER SRL , as provided by Law no. 333/2003 regarding the protection of objectives, assets, values and the protection of persons, as well as Government Decision no. 301/2012 for the approval of the Methodological Norms for the application of Law no. 333/2003 regarding the protection of objectives, goods, values and the protection of persons.
Legal framework:
9.2 Purpose and Scope of the Video Surveillance Policy
SC CARPTHEATER SRL operates a video surveillance system to prevent, deter, manage and investigate safety and security incidents, as well as for the protection of people and property (from fires, thefts, burglaries, attacks or any other threat). The video surveillance system supports the achievement of common security and access goals by monitoring specific areas and events.
The system is part of the measures designed to support the security policies of SC CARPTHEATER SRL
This policy establishes the mechanisms for the use of the video surveillance system, as well as the measures adopted by SC CARPTHEATER SRL to protect the personal data and private life of the persons located on the premises of SC CARPTHEATER SRL and in its immediate vicinity.
The elements of this surveillance policy are applicable within the premises of SC CARPTHEATER SRL.
9.3 Ensuring the operation of the video surveillance system in accordance with the legislative provisions regarding private life and data protection
9.3.1 Review of the current system
The procedures of SC CARPTHEATER SRL are reviewed periodically, to ensure compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and regarding the free movement of of these data and repealing Directive 95/46/EC (General Data Protection Regulation)
9.3.2 Compliance
SC CARPTHEATER SRL processes the images in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation).
9.3.3 CCTV System
The Closed-circuit television (CCTV) system of SC CARPTHEATER SRLcan be periodically subjected to a risk analysis for each individual surveillance camera. Based on the analysis and with the objective of minimizing the monitoring of areas that are not relevant for the intended purposes, the location of the cameras and the viewing angles can be modified, replaced or confirmed.
9.3.4 Policy Review
The system operator performs a review of the proportionality of the use of the video surveillance system on the protection of personal data every two years. During these periodic reviews, it will appreciate if:
The periodic reviews will also cover other problems identified during the operation of the system, especially if the SC CARPTHEATER SRL video surveillance policy continues to comply with the legislation and instructions in force and if it is respected in practice.
9.3.5 Technological solutions that respect privacy
When ordering new equipment for the system and, as far as possible, SC CARPTHEATER SRL will use the optimal technological solutions, which meet the standards and the level of the latest technologies available.
9.4 Areas under surveillance
The placement of the surveillance cameras and their viewing angles is based on a risk analysis, ensuring that the cameras are oriented exclusively towards the most important areas within the monitored objective.
To monitor the entry/exit points, the fishing stands of the SC CARPTHEATER SRL, premises, surveillance cameras are provided.
9.5 Categories of personal data collected and the purpose of their collection
9.5.1 Technical characteristics of the system
The SC CARPTHEATER SRL video surveillance system is a conventional system. All surveillance cameras work 24 hours/day, 7 days/week. The quality of the image in most cases allows the identification of people in the coverage area of the surveillance camera. It records digital images as well as time, date and place. We do not use cutting edge technology or smart video surveillance, we do not interconnect our system with other systems and we do not use audio recordings or "CCTV with sound".
9.5.2s Purpose of video surveillance
SC CARPTHEATER SRL uses the surveillance system to guarantee safety, security and access control. The surveillance system contributes to the control of access to the building and ensures the security and safety of the buildings, staff, clients and visitors, as well as the goods and documents present or kept in the premises. The video surveillance system helps prevent, deter, manage and, if necessary, investigate safety and security incidents, potential threats or unauthorized physical access, including unauthorized access to buildings or IT infrastructure.
9.5.3 Purpose Limitation
The system is not used for purposes other than those mentioned above. For example, it is not used to monitor employee attendance. The system is not used as an investigative tool for purposes other than those described above, unless it is a physical security incident or a crime. Recordings can be submitted to investigative bodies in the framework of an official disciplinary or criminal investigation.
9.5.4 Webcams
SC CARPTHEATER SRL does not use web cameras for purposes related to the protection of safety and security.
9.5.5 Special categories of data
The video surveillance system of SC CARPTHEATER SRL does not aim to collect special categories of data, such as racial or ethnic origin, opinions, political, religious or philosophical beliefs, trade union membership or health or sexual orientation data. However, the system may process special personal health data in the situation where customers include visually impaired or physically disabled people (for example, those in wheelchairs or using the access ramp intended for them). The CCTV system monitors the minimum area necessary to ensure the safety and security of the premises. The purpose of using these cameras is not to record or process special categories of data, nor to target an individual, but to be able to prevent, assess and investigate security-related incidents.
The operators of the monitoring systems benefit from periodic instructions regarding data protection and fundamental rights.
9.6 Right of access to information and its beneficiaries
9.6.1 Internal and external security and maintenance staff
The computerized CCTV system does not allow external operators to download recordings to external media (such as DVDs or USB keys).
The maintenance of the video surveillance system is carried out by a contractor, under the supervision of a representative of SC CARPTHEATER SRL.
9.6.2 The right of access to personal data
The security policy of SC CARPTHEATER SRL regarding video surveillance specifies and documents who has access to the video surveillance recordings and/or to the technical architecture of the video surveillance system, for what purpose and what the respective access rights consist of. In particular, the document specifies who has the right:
Access rights are established by the decision of SC CARPTHEATER SRL management.
9.6.3. Staff training on data protection
All personnel with access rights, including external security guards and maintenance technicians, are trained in data protection.
9.6.4 Confidentiality Commitments
Personnel with access rights, including external personnel performing CCTV operations or system maintenance, sign confidentiality undertakings to ensure that they do not transmit, show or disclose in any way the contents of video surveillance images to anyone except authorized recipients.
9.6.5 Transfers, communications and records
Information collected as a result of personal data processing, including images CCTV may be communicated to judicial or law enforcement authorities to investigate or prosecute criminal acts. These transfers are only made upon request. There are no periodic or routine transfers.
Also, people who have suffered material damage in the premises of SC CARPTHEATER SRL can request, on the basis of a written request, subject to the approval of the management, access to view the relevant video recordings of the incriminated act.
9.7 Protection of personal data
To protect the security of the video surveillance system as a whole, including personal data, a series of technical and organizational measures are put into practice. All possible technical and physical measures are taken to ensure system security and ensure data protection, among others:
9.8 Data Retention
The retention period of the images captured by the video surveillance system is a maximum of 2 months. This retention period is essential for security investigations, as in many cases complaints are filed long after the incident.
If there is a need for an image to be retained for further investigation or to provide evidence in the event of a security incident, it may be retained for the duration of the investigation and, if necessary, may be archived with the investigation for a period of up to at one year.
10. PROMOTIONS
All promotions are subject to availability and inventory. The seller reserves the right to change, modify or cancel promotions at any time and without prior notice.
11. DISCLAIMER
THE MATERIALS AND SERVICES PROVIDED ON THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT OF INTELLECTUAL PROPERTY.
SC CARPTHEATER SRL does not guarantee the accuracy and integrity of the materials or services on this site. SC CARPTHEATER SRL could make changes in the materials and services on this site, or in the products and prices described, at any time without prior notice. The materials and services on this site may no longer be current, and SC CARPTHEATER SRL does not undertake to update the materials and services contained in this site, except after an express address from the partners or collaborators of this site.
12. LIMITATION OF LIABILITY
SC CARPTHEATER SRL., its suppliers or other parties that are mentioned on this site, are not responsible under any circumstances for any kind of losses (including, without limitation, those resulting from lost profits, data loss or business interruption) resulting from the use , the inability to use or from the results of using this site, any sites linked to this site or from the materials, information or services contained on any of these sites, regardless of whether they are based on warranty, contract or any other legal theory and regardless of whether or not he was warned of the possibility of such losses. If the use of the materials, information or services on this site results in the need for service, repair or correction of equipment or data, you will assume the costs assumed by them. The applicable law in these cases may not allow the exclusion or limitation of consequential or incidental damages, so the above limitation or exclusion does not apply in your case.
13. APPLICABLE LAWS
This site is administered by SC CARPTHEATER SRL.
SC CARPTHEATER SRLdoes not specify that the materials or services on this site are compatible or available for use outside Romania and that access from territories where their content is illegal or prohibited. You may not use/export the materials and services from this site or any copy or adaptation that violates any applicable law or regulation, including without limitation the laws and regulations of the Romanian state. If you access the site from outside Romania, you do so at your own risk. These conditions will be respected in accordance with the laws of the Romanian state.
14. FORCE MAJEURE
In the event that the Orlat Lake activity will be interrupted by a force majeure event or the establishment of a state of emergency, according to legal regulations, the confirmed reservation can be rescheduled based on the amount already paid at any time during the current season, subject to availability, at the rates in force at the time of rescheduling.
15. GENERAL
SC CARPTHEATER SRL can change these terms and conditions without prior notice. You should visit this page periodically to review these terms. Certain provisions of these conditions could be canceled by certain announcements or legal conditions located on certain pages of the site.